IN THE CONSTANT PURSUIT OF EXCELLENCE
Our team is made of professionals of different backgrounds who come from diverse cities across Peru. Yet we converge on a common pursuit; excellence. We are innovators and perfectionists, persons who learn from each other, and develop a rewarding and meaningful career. Thus, we care passionately about delivering the best experience for our clients. Be sure that every work area of Machu Travel Peru will apply passion and perfection in the planning of your dream journey.
Our work is not only rewarded by financial compensation but also by the meaning we’ve brought to the journeys of our clients. Whether it’s a traveler sharing the experience of a lifetime in Machu Picchu witnessing the sunrise from the Sun Gate. A family memorial trip to the Peruvian Amazon. Or a 90-year-old professor who takes a trip down memory lane to Nazca line. Touching travel stories keep coming in and filling us with pride. Therefore, put your dreams in good hands and trust in us. You will obtain a lifetime of memories to share with others.
Leadership Area
Leading with passion and example
HEDDER PUENTE DE LA VEGA
Founder and President
Heeder has been really passionate about tourism and about his native land since he was born and raised in Cusco, Peru. As a child, he started working in the travel industry, having the possibility to travel a lot in beautiful Peru. In this form, he obtained many years of experience in this dynamic industry and developed expertise in the design and operation of the best itineraries in Peru and other South American countries. Right now, after many years of experience, Hedder has become a true travel specialist. And founded Machu Travel Peru in 2011 with the idea of providing the best possible experience to people looking for a local operator with a high level of service.
In recent years, Machu Travel Peru has grown very fast becoming one of the most qualified local companies to provide excellent service to all its guests. Moreover, Hedder is always learning new things, and trying to improve every detail for the future traveler. Because he understands that his guests are the priority before, during, and after their trip. Therefore, we invite you to discover our beautiful country with Machu Travel Peru!
Management Area
Harmony in every step
Each area of Machu Travel Peru works harmoniously, with a high level of communication and coordination among them. All these are thanks to our management area. This work style contributes greatly to the realization of the journey of our passenger’s dreams. Transparency and communication in all our processes search for one objective, your happiness. In addition, the human factor of our collaborators is also important and this area ensures their well-being, because we believe in the well-being of our internal client first, to then provide quality services to our external client.
MONICA PUENTE DE LA VEGA
Administrative Manager
Marketing & System Area
Promoting quality
RUDY LUQUE
Marketing Manager
PABEL SURCO
Content Creator
Travel Consultants & Sales
Helping to create your dream trip
DELIA CONDORI
Travel Consultant & Sales Agent
Pamela Fernandez
Travel Consultant & Sales Agent
My name is Pamela Fernández. As a passionate and knowledgeable tourism professional, I hold a degree in Tourism from TUPAC AMARU Institute.
My academic background has provided me with a deep understanding of the tourism industry, including cultural heritage management, destination, and sustainable tourism practices.
Additionally, I honed my language skills in English and Spanish, allowing me to effortlessly connect with visitors from diverse cultural backgrounds.
In my free time, I enjoy traveling, reading romantic novels, cooking traditional Peruvian dishes, and singing with passion. Born and raised in Cusco, the ancient Inca capital, I’ve grown up surrounded by rich history and breathtaking landscapes.
With my expertise and local insights, I’m here to help you plan the ultimate Peruvian getaway. From majestic Machu Picchu to vibrant Lima, I’ll guide you through my beloved country’s must-see attractions and hidden gems. Let’s create memories together! Whether you seek adventure, cultural immersion, or relaxation, I’m committed to tailoring your dream holiday to Peru.
Maribel Huillca
Travel Consultant & Sales Agent
I’m thrilled to have the opportunity to share a bit about myself. I am 38 years old and I hail from the beautiful city of Cusco, Peru, where I’ve developed a deep love for our country’s rich history and vibrant culture. I have a passion for exploring places, especially its small villages, where the true essence of our heritage can be found.
I have the privilege of connecting people like you with the wonders of Peru. Whether it’s the breathtaking landscapes or the fascinating history, I find joy in helping you uncover the hidden gems that make our country so special.
What sets me apart is my genuine enthusiasm for what I do. I believe that travel is not just about visiting places; it’s about creating unforgettable experiences. That’s why I’m always eager to share my knowledge and insights to make your journey with us truly memorable.
My goal is to ensure that your time in Peru is nothing short of amazing. I look forward being a part of your travel experience and helping you create memories that will last a lifetime. I can’t wait to embark on this journey with you!
Grethel Palomino
Travel Consultant & Sales Agent
I am from Cusco, I am a professional in tourism and hospitality with a lot of experience in the field, however, I also consider myself a creative soul. I truly believe that travel broadens your mind and warms your heart.
I absolutely adore exploring charming little villages and big cities with my loyal furry buddy, Molle.
Discovering the unique magic of each place and its people is something that fills me with joy. The idea of being a travel advisor and sharing that magic with others in my homeland really excites me so much.
I feel incredibly grateful to life for these wonderful opportunities.
I have traveled a bit in several countries and I can say that Peru has a lot to offer and this is the reason why I will be more than happy to be part of your travel experience and help you create memories that will last a lifetime.
Stefany Peña
Travel Consultant & Sales Agent
Stefany was born in Cusco, she is very proud to be Peruvian and loves her culture and charming traditions. That is why 14 years ago she decided to follow her passion, which was the tourism industry, she always seeks to provide the best customer service, and of course exceed expectations. She feels most rewarded when passengers end their trips with the best satisfaction and it is reflected in their faces, because you can’t hide when you love something, and thisis the goal for her, that her passengers love Peru!
Stefany loves dancing, watching movies and reading. She has a big and great family where she feels a lot of support and when she used to travel abroad she missed a lot. She loves Peruvian food, because she says that once you try it you will never leave it, it is an amazing food and you have to taste it!
Paulo Josue Vega
Travel Consultant & Sales Agent
I am from Cusco Peru, I studied the professional career of tourism, I was a tour guide for more than 8 years in different regions of Peru and including Machupicchu and its different access routes, I like to do adventure sports like downhill biking, rafting and trekking, I also like to play soccer, boley and swimming, I also like to play the guitar and enjoy a good coffee!
I share a passion for traveling to new places, getting to know new cultures and having new experiences!
Peru and its regions are the perfect combination to soak up the culture, our gastronomy and peek into our immense biodiversity.
For my part it is a pleasure to help people from all over the world to get to know my culture!
I personally believe I know the needs of our passengers!
I am very happy to be able to contribute with my experience.
Patricia Molina
Travel Consultant & Sales Agent
I believe that every trip should be as perfect and memorable as the destination itself for that reason I try to give my clients the best comfort they can feel from the beginning to the end of our conversation.
In 2019 I lived in Australia for a year where I realized the love and passion I felt for my professional career, experiencing new and very rewarding experiences that led me to reaffirm that this is what I want to continue doing.
I believe that customer service is a valuable key to success in this world of tourism and I give my best to guarantee what I am providing to my passengers.
I love sports and it is something I share with my little girl, with whom I try to spend as much time as possible because she is in her teens.
The mountains and nature around my country are amazing. It is something I want to share with you!
Reserve & Operation Area
Making your planned trip come true
SOL CACERES
Operation Manager
Sol studied tourism at the UNSAAC University in the city of Cusco. In early 2008, she began her passion for working in Tourism. For this reason, Sol considers Peru a high-level destination with potential. She loves to learn every day and considers himself a curious person for that. Consequently, she loves being part of an excellent team of professionals and at the same time doing what she loves, which is taking care of the tourists during their stay in Peru. Therefore, she is very proud to be on such a great team that was awarded for luxury service for the past few years; Machu Travel Peru. So, she loves being in contact with the tourist and taking care of every detail of his trip, she considers it a fascinating job since it is always in constant learning
Her goal is to satisfy customer requests, no matter how big or small, before, during, or after their vacation. She will be in charge of sending him useful tips to improve her experience in the land of the Incas.
FABIOLA MIRANDA
Reservation Executive
Fabiola studied Business Administration and International Business. Born in the city of Cusco, she comes from one of the most historic and renowned neighborhoods: “San Blas – the Artists’ and Artisans’ Quarter.” Coming from a family of artists, she naturally grew into the artistic and tourism fields. Her formal entry into the tourism industry was in early 2015. Now, with nearly 9 years of experience in the reservations department, she has discovered her passion, dedication, and empathy for working in tourism. She believes that her work is performed with great professionalism and empathy toward travelers. This is why she takes pride in offering our guests the best possible experience, reserving and booking top-quality hotels.
She is a person who loves to travel, go on hikes, and take short trips to explore more of her beautiful city and, hopefully, her country. She feels very proud to be part of such a great team at Machu Travel.
Her main goal is to meet clients’ requests for accommodations, whether big or small, before and during their vacations.
PAOLA DIAZ
Reservation Executive
Paola began working in Machu Travel Peru almost 8 years ago as in charge of the Reservation department. In this sense, she really enjoys her time working for a great professional team. She is a native of Urubamba, a small town located in the Sacred Valley, a touristic zone in Cusco. In addition, she is passionate about traveling, having visited many destinations in our beautiful country. So she takes great pride in offering the best possible experience to our guests, booking and hiring the best hotels, restaurants, transports, and even guides. She is proof that in Machu Travel Peru, we listen to you. And, of course, Paola will be happy to help you organize her dream vacation.
Accounting Area
Calm journey, clear accounts
Keeping the accounts in order makes the gear turn easier in order to obtain the dream trip of our future travelers. In this sense, Machu Travel Peru has an important financial back that guarantees security and confidence in each deposit that our clients make. Money well invested in quality services and providers. The account area is responsible for ensuring and keep in order this part of the process. This is another reason why Machu Travel Peru is a serious and responsible tour operator in South America.
VANESA LOAYZA
Responsible Accountant
Vanesa was born in Cusco and from childhood, she was involved in the tourism sector. This was the main reason to study and graduated with a degree in tourism from the Andina University of Cusco. Without mentioning that she has a Master’s in Business Administration from the same university. Afterward, she had the opportunity to travel to Europe to learn about new cultures and experience tourism outside of Peru. His life motto is: “Be a reflection of what you would like to receive” and loves to enjoy her day-to-day and travel with her husband and their dog Jack. With more than 11 years of working in Tourism, Vanesa is delighted to offer quality services to tourists and make passengers feel that satisfaction by having a Machu Travel Peru service since her job position. She is the person who makes sure that the company is very good at accounting matters.
For a year she has been working in the operation and accounting area of Machu Travel Peru and is delighted with the honest thanks and recognition of the passengers after taking a service with Machu Travel Peru.
Tour Guides Department
Guiding you through your dreams
The guide is the visible face of any tourist corporation and the direct contact with the most precious asset, our tourists. Therefore, our guides are guardian angels of every traveler during his itinerary and have many years of experience, passion, and dedication to what they do. For this reason, our exclusive staff is prepared to guide and assist you in any part of Peru and in any moment of your itinerary. Because they keep constant communication with the Operations area administered by Sol Cáceres. We invite you to learn a little more about our exclusive staff of guides!
JESUS MARTINEZ
Head Guide in Cusco
Jesús is from Urubamba, a beautiful town located on the outskirts of the imperial city of Cusco. Since he was a child he liked culture, history, and nature more than anything else. This passion to experience everything that exists has helped him grow as a person, to gain a lot of experience and he is very happy about it. He loves to show our country to everyone who wants to learn a little more about our culture. For four years he studied Tour Guide techniques in Cusco, thus he acquired the necessary knowledge about this incredible career. Then he worked as a tour guide on many routes around Cusco and the country as well. At this moment, with pride, he works as part of the Machu Travel Peru team, as a tour guide. Taking care of every detail during his stay with us.
Throughout the process, he enjoys every moment, as excitement levels are high when you travel to some of the most culturally rich places in the world. His main goal is to offer his guests the best possible experience so that they can form their own memories to take home and share with their loved ones.
HUGO TAMAYO
Head Guide in Cusco
Hugo was born in Cusco and began his working life at age 20 as an operating assistant in a travel agency. In this form, he discovered his vocation when he was very young, felt a special attraction for languages, and had the facility to learn any language. Meanwhile, he was also studying and obtained a degree in Tourism from the Universidad San Antonio Abad with a specialization in Tourism Management in 2015. Hugo has traveled throughout South America, with Brazil being his favorite place, where he made many friends and assured us that the people there are very kind and friendly. Hugo has been part of Machu Travel Peru for many years and he is very proud to belong to this working group.
He plans to visit Europe in the next few years as he is fascinated with the culture of this part of the world. In his spare time, he plays soccer with his friends, and what he loves the most is spending time with his little daughter.
SAUL HERRERA
Head Guide in Cusco & Machu Picchu
Born and raised in Cusco, Saul studied Tourism at the San Antonio Abad University of Cusco. He graduated in tourism and history of Peru, and from that moment he has served as a tour guide and ambassador of the history of Cusco and Peru. In the future, he would like to pursue a degree in Anthropology, which would complement the information on the culture and traditions of Peru. Saúl is passionate about his work, which is why he enjoys sharing everything he knows about Peru. Also, he is proud to be part of this great team at Machu Travel Peru and is confident in our way of working and our goals as a company.
Saúl has traveled all over Peru, especially to places where there are archaeological sites that were developed before the Inca period. So, he can understand a little more about our historical wealth and transmit this information to our travelers. But Saul isn’t far behind, one of his dreams is to travel to Egypt and discover the incredible secrets of this incredible place. Also, he enjoys exploring new trekking routes, and hidden towns where he can meet people who still maintain the ancestral way of life or simply walk around Cusco, as a nice way to enjoy his free time.
ALVARO DE OLAVE
Head Guide in Lima
Álvaro trained as a tour guide and graduated in tourism from the San Antonio Abad University in Cusco before moving to Lima. Álvaro decided to study some languages like English and Portuguese to complete his skills as a guide. He worked for many companies around Peru and learned everything related to tourism. Now, with more than 20 years of experience, Álvaro loves his work, showing all our cultural and natural wealth. He has traveled with clients throughout the country which allowed him to spread and transmit the diverse diversity of cultural richness. Also, he has been part of our staff since 2015, being one of the most knowledgeable of our richness.
Moreover, Álvaro spends his free time visiting museums and archaeological sites throughout Peru, his passion for his heritage and the history of Peru motivated him to explore and investigate more about this great culture, before, during, and after the Inca period.
SHIRLEY PALOMINO
Head Guide in Lima
Shirley is originally from Cusco but decided to move to the capital of Peru with her husband in 1995. She graduated from a higher institute, where she studied Tourism and Accounting, after obtaining her degree she decided to study English at a Language Center, thus completing her skills to work in the tourism industry. As a child, Shirley, traveled a lot since her parents worked for a company that used to send them on trips constantly, Thanks to this, she, Shirley, knows almost all the cities of Peru. Now she has been working with us for more than 10 years, being an excellent tour guide and coworker.
Shirley enjoys her work at the company and is very proud to be part of this great team. In her spare time, she enjoys watching movies with her family. She loves to travel with her whole family, especially to Cusco where she has relatives.
CLEVER APAZA
Head Guide in Puno
Clever was born and raised in Arequipa, a beautiful city in southern Peru. When he was 15 years old he moved to Puno, in this city he finished high school and began his professional career. Since he was a child, he loved to share his culture and knowledge. He remembers that once as a child he was a guide for a group of friends acting as a tour guide, at that moment he realized that he wanted to be a tour guide in the future. Consequently, Clever received a Bachelor’s degree in Tourism and Hotel Management from the Universidad del Altiplano. In this form, Clever had the opportunity to be part of Machu Travel Peru in 2015, and during these 5 years, he learned a lot about the tourism industry and his contributions to society.
He has had memorable moments with us and has traveled to almost every city in Peru, and his favorite place is the rainforest where he can be in close contact with the forest and wildlife. During his free time, Clever enjoys listening to classical music and playing soccer.
FREDY FLORES
Head Guide in Puno
Born and raised in Puno, he graduated from the Universidad Andina N. Cáceres Velásquez with a degree in Administration and then in Tourism. He trained as a tour guide in different agencies, is a specialist in cultural tours, speaks English and Spanish, and now also studies Portuguese. Consequently, he decided to work as a tour guide for Machu Travel Peru in 2011 in the city of Puno, which was the most rewarding decision he had made. It was due to our reputation and our understanding of the quality of service. “I am very happy to work for this prestigious company,” says Fredy. He has been working in Machu Travel for many years and learned much more about the tourism industry and understood that the satisfaction and happiness of a client after the tours are the most important things for us.
Fredy will be happy to show our clients the history and traditions of this incredible place. Also, he likes to play soccer and says that this sport is his passion. For that reason, if he had not studied administration, he is sure that he would be a footballer.
CESAR FLORES
Head Guide in Puno
Cesar grew up in Puno and is a descendant of an ancient Aymara family, so since his childhood, he has been immersed in the deep traditions of Puno and Lake Titicaca. He joined Machu Travel Peru in 2011 after graduating and earning a degree in tourism from the Universidad Nacional del Altiplano in Puno. Also, he is a tour specialist in this area, he speaks English, French, and Spanish. He also speaks Aymara, the ancestral language of Puno. César says “Without a doubt my vocation to share what I know with others and show our culture is something that satisfies me a lot”. Throughout his education and his career, Cesar combined his passion for travel, culture, and sustainable tourism practices.
Therefore, Cesar’s main objective is to provide high standards and quality in tourist services in this part of Peru. For all these reasons, Cesar is the person who can make you feel part of the history and tradition of Puno. Of course, Cesar enjoys his free time by reading a good book or spending time with his family.
JOEL JARA
Head Guide in Paracas
Joel is from Paracas, the land where it is summer and sunny most of the year. He has loved traveling since he was a child, which is why he decided to work on a cruise ship for many years after school graduation. During his travel time, he had the opportunity to get to know new cultures and traditions from the different places he visited. Thanks to this work he knows many places in the world and understands what a client expects when he is on vacation. He is a graduate of the San Luis Gonzaga University in Ica with a degree in Tourism and Administration and is also an expert in some adventure sports such as quads, sandboarding, and surfing. Also, Joel enjoys learning new languages, speaks Spanish, English, Italian and French, and German.
He loves spending time with his family watching a movie or just enjoying a moment together. Joel has been part of Machu Travel Peru for many years. The company trusts Joel’s work since he is our representative and travel assistant in Paracas, and we are happy to know that he is part of this team.
Transport Service Department
Arrive at your destination in comfort and safety
CARLOS TANANTA
Driver Cusco
Carlos is a native of the city of Iquitos, two hours in flight north of Lima. This beautiful city is known for its tropical climate and as the largest jungle city in Peru. Carlos attended the José Gálvez driving school, obtaining his driver’s license after a training course since he became a good driver of tourist transport. Carlos is passionate about good service; He thinks that the comfort and safety of our customers are the most important things when it comes to transportation. Thanks to this work, Carlos had the opportunity to drive all over Peru, knowing even the most remote place in the Andean country. Since 2016 he has been part of Machu Travel Peru as the official driver of the company. He knows the importance of taking good care of our clients, he is more than happy to work with us.
Carlos’s dream is to travel in his car through South America, he has been planning this trip for many years and soon hopes to make it come true. Also, Carlos likes to learn everything new about automobiles. He is passionate about automobiles and the latest technological advances.
DANTE OROZ
Driver Cusco
Dante was born in Cusco and is one of our oldest and most efficient collaborators. He loved to travel as a child and is a dedicated professional with over 20 years of customer service experience. Dante is also one of the most skilled drivers in our company. Dante had the opportunity to be part of Machu Travel Peru after working in different companies. During the time that he worked as a professional driver, he learned a lot about the tourism industry and gained valuable experience in everything that relates to good service and customer satisfaction. He is surely one of our most efficient collaborators.
Dante loves our ancient history and culture and is always reading a book about the history of the Incas. In his free time, Dante rides a bicycle around Cusco, since our city has beautiful places for this type of sport, you can also find him, playing soccer with his friends or swimming, he loves sports.