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Visit in: October 2023
I had a wonderful experience in Peru thanks to the truly professional and knowledgeable staff at Machu Travel. From the creation of my 9 day itinerary with Flor, though the day to day contact with my travel coordinator, Sol and the personal interaction with all the tour guides along the journey made this trip exceptional and memorable.
I need to add that there were hiccups along the way because of my own faults that truly tested Sol and her team's ability to get things done. (I don't wish any of these examples on anyone) First, I forgot my cellphone in the transport from the Cusco airport to my hotel. Sol was able to make sure my phone got it back in just minutes. Second, I suffered altitude sickness during my first day in Cusco to the point I wasn't sure if I could do the excursion scheduled for day 2. Sol coached me through the pain and suggested coca tea and getting some oxygen. Her advice saved the trip for me as I gained more time to acclimatize. Third and most importantly, I left a jacket with my wallet on the tour bus after I was dropped off to catch a train to Machu Picchu. I didn't realize my jacket was missing until 20 minutes later while I was waiting for the train to pull into the station. Thanks to Sol and my awesome guide that day, Carlos, I was able to get my jacket and wallet just minutes before the train departed. (This story is much more exciting than I need to share, but the point is the Machu Travel Team went beyond expectations and delivered to make sure my travels went on smoothly).
All my guides were great, but in particular, Carlos for the Sacred Valley and Ollantaytambo, Sergio for Machu Picchu, Julio for the bus tour from Cusco to Puno and Percy in Puno and Lake Titicaca were outstanding.
I could continue on, but in short I highly recommend the Machu Travel team if you are considering Peru as a future travel destination. Thank you Sol and all the guides! Til we meet again.
Memorable trips generate grateful hearts and we are lucky to have received reviews from satisfied customers telling us about their wonderful experiences in their Peru journeys thanks to our advice, support, and services.